Privacy Policy
Effective Date: January 17, 2023
Last updated: 2nd January 2025
This privacy policy is issued on behalf of Verisian Limited, a company incorporated in England and Wales with company registration number 14886413, whose registered office is at 3rd Floor, 86-90 Paul Street, London, England, EC2A 4NE ("we", "us" or "our").
Verisian Ltd respects your privacy and is committed to protecting your personal data.This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) or use our services and tell you about your privacy rights and how the law protects you.
We are the Data Controller responsible for your personal data. If you have any questions about this policy, including any requests to exercise your legal rights, please contact us using the details below:
Contact Details:
Legal Entity: Verisian Ltd
Postal Address: 3rd Floor 86-90 Paul Street, London, EC2A 4NE
Data Protection Officer: Lara Sterritt
The Data We Collect About You
When you visit the website, we may collect the following data:
Your IP address.
Your contact information and email address.
Other information such as interests and preferences.
Data profile regarding your online behaviour on our website.
How We Use Your Personal Data and Our Lawful Basis
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Purpose
Legal Basis (GDPR Art. 6)
To better understand your needs and to improve our services and products.
Legitimate Interest: It is necessary for our legitimate business interest to analyse how our website is used to improve functionality and user experience.
To customize our website according to your online behaviour and personal preferences.
Consent: We use cookies and tracking technologies to build this profile. We only do this if you have consented to our Cookie Policy.
To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data).
Legitimate Interests: It is in our legitimate interest to run our business and ensure network security.
Change of purpose: We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.
Disclosures of Your Personal Data
We may share your personal data with the parties set out below for the purposes set out in the table above:
External Third Parties: Service providers acting as processors who provide IT and system administration services (such as cloud hosting providers for our platform).
Professional Advisers: Acting as processors or joint controllers including lawyers, bankers, auditors and insurers based in the United Kingdom and EEA who provide consultancy, banking, legal, insurance and accounting services.
Regulators: HM Revenue & Customs, regulators and other authorities based in the United Kingdom who require reporting of processing activities in certain circumstances.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
International Transfers
As a global company, your data may be transferred to and processed in countries outside of the UK/EU. If this happens, we will ensure that such transfers are protected by a lawful transfer mechanism:
Adequacy Decisions: We may transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the UK Government or the European Commission.
Standard Contractual Clauses (SCCs) & UK Addendum: Where we transfer data to our subsidiaries or service providers in countries without an adequacy decision,we use specific contracts approved for use in the UK which give personal data the same protection it has in the UK. Specifically, we utilize the UK Addendum to the EU Standard Contractual Clauses (SCCs) approved by the Information Commissioner's Office (ICO).
Please contact our Data Protection Officer (dpo@verisian.com) if you want further information on the specific mechanism used by us when transferring your personal data out of the UK, and/or to obtain a copy of information on the safeguards surrounding international transfer of personal data.
Data Retention
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
Basic Customer Information: retained for 6 years after you cease being a customer (for tax and legal claim purposes).
Marketing Data: retained until you unsubscribe or withdraw consent.
Technical Data: as per our Cookie Policy (section 8).
Your Legal Rights
Under certain circumstances, you have rights under UK data protection laws in relation to your personal data:
Request access to your personal data.
Request correction of the personal data that we hold about you.
Request erasure of your personal data.
Object to processing of your personal data where we are relying on a legitimate interest.
Request restriction of processing of your personal data.
Request the transfer of your personal data to you or to a third party.
Withdraw consent at any time where we are relying on consent to process your personal data.
If you wish to exercise any of the rights set out above, please contact us at
dpo@verisian.com.
Our Cookie Policy
Once you agree to allow our website to use cookies, you also agree to Verisian using the data it collects regarding your online behaviour. This can include analysing which web pages you visit and spend the most time on.
The data we collect by using cookies is used to customize our website to your needs. After we use the data for statistical analysis, the data is completely removed from our systems.
Please note that cookies don't allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.
Types of Cookies we use
We classify the cookies we use on our website into the following categories, based on their purpose:
Strictly Necessary Cookies
These cookies are essential for you to browse our website and use its features, such as accessing secure areas. Without these cookies services like login and navigation cannot be provided. They do not collect any personal information for marketing purposes. Consent is not required for these cookies as they are fundamental to the website’s functionality.
The necessary cookies we use are listed below:
Cookie
Purpose
Expires
Domain
___cf_bm
Security
30 mins
hubspot.com
hsforms.com
hs-banner.com
hs-scripts.com
hs-analytics.net
_cfuvid
Security
Session
hubspot.com
hsforms.com
fs-cc
Cookies policy
1 year
www.verisian.com
Analytics Cookies
The analytics cookies we use are listed below:
Cookie
Purpose
Expires
Domain
__hssc
Analytics
30 mins
www.verisian.com
__hssrc
Analytics
Session
www.verisian.com
hubspotutk
Analytics
6 months
www.verisian.com
_ga
Analytics
1 year
www.verisian.com
_ga_XXXXXXXXXX
Analytics
1 year
www.verisian.com
_hjSession_XXXXX
Analytics
30 mins
www.verisian.com
_hjSessionUser_XXXXX
Analytics
1 year
www.verisian.com
Your Control: When you first visit our website, we will ask for your Consent to use non-essential cookies (Analytical). You can choose to accept or decline these cookies. You can also modify your browser settings to decline cookies if you prefer, though this may prevent you from taking full advantage of the website.
How to manage cookies
You can manage cookies directly through your browser settings. Most browsers allow you to block or delete cookies. However, please be aware that blocking cookies may negatively impact the functionality of many websites.
If you want to disable cookies, you can do it by accessing the settings of your internet browser. You can visit
https://www.internetcookies.com, which contains comprehensive information on how to do this on a wide variety of browsers and devices.
Links to Other Websites
Our website contains links that lead to other websites. If you click on these links
https://www.verisian.com is not held responsible for your data and privacy protection. Visiting those websites is not governed by this privacy policy agreement. Make sure to read the privacy policy documentation of the website you go to from our website.
Restricting the Collection of your Personal Data
At some point, you might wish to restrict the use and collection of your personal data. You can achieve this by contacting Verisian’s Data Protection Officer at
dpo@verisian.com.
When you are filling the forms on the website, make sure to check if there is a box which you can leave unchecked, if you don't want to disclose your personal information.
If you have already agreed to share your information with us, feel free to contact us via email and we will be more than happy to change this for you.
Verisian Ltd will not lease, sell or distribute your personal information to any third parties, unless we have your permission. We might do so if the law forces us.
Complaints
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).
ICO Contact Details:
Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow,Cheshire, SK9 5AF
Helpline number: 0303 123 1113
We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance at
dpo@verisian.com.
Changes to policy
We may update this policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons. We encourage you to review this policy periodically.